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If you have had any experience shipping freight for your business, then you value customer satisfaction, on-time deliveries and truck availability. Anything that threatens results can wreak havoc on your bottom-line. We understand that! We also understand that competitive pricing is only part of the equation when it comes to freight and we pride ourselves in treating your cargo like it’s our own . The customer service bar at Sprint Logistics is set exceptionally high for a reason. We understand that success lies in the precise execution of details. The true value of exceptional customer service is the peace of mind knowing your freight is in the best, most capable hands. We understand that our clients need to know every link in their supply chain is reinforced with reliable support that is responsive to their needs yet has the resources to withstand any change. At Sprint Logistics, our foundation revolves around our unique service model. One that gives our clients a competitive advantage with increased efficiencies by stripping away the layers of company contacts and departments. Sprint Logistics ensures that every detail is both captured and implemented. Information, updates, changes are communicated through a single point of contact and disseminated to the relevant team whether it's Carrier Services, Accounting/Administration or Operations. This one-of-a-kind approach to customer service creates several benefits: • One point of contact rather than siloed departments. • A dedicated representative that works as an off-site extension of you and that understands your unique shipping needs. • Your "go-to" liaison to expedite any operational request. • Open and honest communication always striving for the utmost customer service. The vast resources and capabilities of a nationally recognized freight brokerage operation, like Sprint Logistics can be the support your company needs. Freight brokers are the specialists that work to connect you with the trucks you need, with the quality and value you want. By establishing a relationship with a freight broker, you can leverage our capabilities to your company's benefit. Not quite sure if the services of a freight broker are right for you and your business? The following list of questions will help determine where Sprint Logistics can provide the most value. Benefit Assessment • Do you have Multi Modal transportation needs – TL, LTL, INTL, AIR, OCEAN? • Do you use high demand lanes? • Do you prefer one point of contact when working with a vendor? • Has the ELD mandate changed how you gain access to freight lanes? • Are you unhappy with the level of support you receive from your current provider? • Would you benefit from a contingency plan in the event of a service failure? • Do you receive Track and Trace data in a timely fashion? Answering 'yes' to any of the above-mentioned references reveals an opportunity where the services of Sprint Logistics can benefit you and your company. The freight industry can be unpredictable and volatile, impacting the results you are looking for, adding stress, uncertainty and unexpected costs to moving your freight. Fortunately, we take steps to minimize this impact, providing you peace of mind that no matter what the market conditions, your freight will keep moving. Trust the capabilities that 75+ years of combined experience in the transportation industry brings to your operations. Let’s have a conversation (305) 403-1690.